Causaly recognizes the importance of data privacy for our users and places the highest importance for maintaining your trust with respect to your privacy. We are committed to protecting your personal information once we have it.
We collect information about you either directly from your input, your institution and from 3rd party sources. The types of personal information that we collect from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:
Contact details, such as your name, email address, postal address, phone number; Account login credentials, such as usernames and passwords, password hints; Other account information including professional information such as current position and function; any other preferences that can be set, such as communication preferences;
Content that you upload and share or store in your account, such as comments or contributions. Curating your research into folders through our system and setting bookmarks to information; Search queries and a history of your personal search queries logged on our servers
Bank details, credit or debit card number;
Information related to communications with our services such as giving feedback for the Service and interaction with our customer support;
We may obtain information about you from the institution with which you are employed or affiliated: Contact details, such as your name and institutional email address, user id, postal address and phone number and other account registration information, such as job title;
We also may obtain contact details and other information about you from third parties, including: If registering through a Social network or linking your Social network account to our Service such as with Google or an ORCID account we may use the information from your linked account such as job title, and email address; Publicly available sources from which we obtain data to validate or supplement the information we hold.
When you give us information, we will use it in the ways for which you've given us permission. Generally, we use your information to help us provide and improve our products and services for you. We use your personal information to:
To properly operate our Service, we share your personal information within Causaly for reasons such as to process the information, complete a transaction or fulfill your request.
We do not share your information outside Causaly except for the following limited circumstances
If you access the Service through a subscription administered by your institution, your personal information and certain usage data gathered through the Service, may be accessed by or shared with the administrators authorized by your institution for the purposes of usage analysis and subscription management. We may also disclose to your institution or other third parties non-personally identifiable information, such as anonymous usage data reports and aggregated information, subject to any applicable legal or contractual obligations.
We might share your information with Suppliers and service providers, payment processors, customer support to properly operate and provision our Service to you.
We will also share your personal information for legal reasons or if we have a good faith belief that such disclosure is necessary to meet any applicable law, regulation, legal process or other legal obligation; or to detect, investigate and help prevent security, fraud or technical issues
You have the right under European and certain other privacy and data protection laws, as may be applicable, to request free of charge:
If you wish to exercise any of these rights, please contact us through firstname.lastname@example.org.
When you hold an account with our Service we retain your data in our database. We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
Causaly values the trust our Customers place in us and takes data security seriously. We have taken a number of physical and non-physical steps to secure your information
Your personal information may be stored and processed in your region or another country where Causaly and their service providers maintain servers and facilities, including the United Kingdom, Greece and the United States.
When we collect from you any personal information within the scope of European data protection laws, we do so: